Sunday December 17th 2017

New interactive online CE course

A key part of being a successful nurse is learning how to effectively communicate and collaborate with colleagues, direct-care staff, senior leaders, and most important, your patients and their families. Communication and collaboration are required skills that help foster trust and positive relationships. Understanding and using these skills to the best of your ability can help you connect with your patients in a way that is comfortable and familiar, and provide them with the assurance of receiving the best care possible.

Participate in this interactive course to gain insight into issues that cause communication breakdowns that can adversely affect your nursing practice. Discover ways to:

  • Identify the benefits and struggles of effective communication and collaboration.
  • Assess various communication styles and tools.
  • Analyze techniques that can be used to effectively collaborate with various members of the health care team.
  • Select appropriate responses to a variety of communication and collaboration interactions.

Take advantage of special features like videos and audio clips, toolkits, self-assessments, and discussion guides that explore:

  • Communication styles and tools that can be utilized to strengthen your communication skills.
  • Characteristics of collaborative health care organizations and the principles of collaborative relationships.
  • Best ways to apply what you learn to successfully act as a communication and collaboration expert in your hospital setting.

Get the tools and resources you need to effectively communicate and collaborate with your colleagues and improve patient care quality.

Find this interactive online course and other engaging online courses at ananursece.org.

The American Nurses Association Center for Continuing Education and Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

ANCC Provider Number 0023.

ANA is approved by the California Board of Registered Nursing, Provider Number CEP6178.

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