Saturday February 24th 2018

ANA releases updated edition of anti-bullying booklet, CE

The American Nurses Association (ANA) has developed an informative, practical booklet, Bullying in the Workplace: Reversing a Culture, and an accompanying continuing education module to help nurses understand and deal with bullying and its perpetrators and to counter the culture of bullying in their work environments. The CE is available only to purchasers of the print version of this publication.

This publication is for nurses who want to increase their professional awareness and knowledge and develop the skills needed to create safe workplaces.  Key topics include the following:

• Recognizing acts of bullying.

• Identifying the causes and consequences of bullying.

• Learning about the expected actions and responsibilities of individual nurses, nurse managers, and health care organizations, including zero tolerance policies.

ANA has also developed laminated tip cards to show examples of lateral violence and bullying behaviors in the workplace.  The flip side offers ways to effectively respond to such behavior.  Each package contains 25 bullying cards.

Bullying a big problem in health care

According to the Emergency Nurses Association, in 2009 more than 50 percent of emergency center nurses experienced violence on the job by patients. There were 2,050 assaults and violent acts reported by RNs that required an average of four days away from work. Of these, 1,830 of the victims were injured by patients or residents.  What’s more, from 2003 to 2009, eight RNs were fatally injured at work.

A study of student nurses reported that 53 percent had been put down by a staff nurse, and 52 percent reported having been threatened or experienced verbal violence at work.

Bullying can range from subtle, nonverbal cues to overt humiliation in front of colleagues. Nurses must learn how to protect themselves from bullies in the workplace, and institutions must learn how to address and meet the needs of staff who are ostracized, picked on, talked about, threatened, ignored, and emotionally damaged within the work environment.

To order print copies of the booklet or the bullying tip cards go to www.nursesbooks.org or call (800) 637-0323.  To download the eBook version, go to www.nursesbooks.org and click on eBooks tab.

For more ANA resources on dealing with bullying in the workplace, including continuing education, visit www.nursingworld.org, click on Workplace Safety tab, then select Workplace Violence from the dropdown menu.

— Francine Bennett is the senior publications specialist at ANA.

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